The eCommerce business will appear different in 20 years than it does now. While certain aspects of e-commerce will continue to exist in some form, sophisticated technology will be the catalyst for significant changes in the sector.
What will be different?
Robotics will be in charge of delivery. In the next 20 years, most births will be carried out with little to no human intervention. Instead, trucks and automobiles will be driven by robots, bringing packages to delivery facilities, houses, and other appropriate pick-up sites.
Warehouses will replace Brick-and-mortar sales locations. Instead, warehouses will serve as semi-localized inventory centres, with robots moving stuff. This will aid in shortening the delivery cycle and getting items into customers’ hands promptly.
Localised production using 3D printing will establish a strong foothold in the market. As technology advances and costs fall, more organisations and families will adopt 3D printing. This will add a whole new dimension to eCommerce and put the storage and delivery centre model to the test, but it will not dominate the industry in the next 20 years.
People will use virtual currency to make payments. Whether it’s bitcoin or another digital money, blockchain or a comparable digital technology will be used to pay for a substantial portion of sales.
Other services provided to customers include communications systems, cloud storage and apps, environmentally accountable and green suppliers, insurance, worldwide credit abilities, machinery, automobile, and other rentals, mortgages, and so on.
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